Terms & Conditions

1. Acceptance of These Terms

These Terms and Conditions (the “Terms”) govern your access to and use of the corporate website located at www.hanooot.com (the “Website”), operated by Al-Hanoot General Trading Company Limited (“Hanooot”, “we”, “us” or “our”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. Definitions

• “Website” means www.hanooot.com and its pages, content, and features.
• “Content” means all text, graphics, logos, images, designs, software, and other material made available on the Website.
• “User”, “you” means any person who accesses or uses the Website.
• “Products” means our standalone platforms, including Raqm (ra8m.com) and Harrir (harrir.iq).

3. About Hanooot and Scope

Hanooot is an operational partner for businesses in Iraq, established in 2022, that brings together import and shipping, software and ERP development, and accounting and financial services. The Website is an informational and promotional platform describing our services and products and enabling you to contact us. These Terms apply only to your use of the Website. Any engagement of our services, and any use of our Products, is governed by a separate written agreement and the respective terms of those Products.

4. Use of the Website

4.1 Permitted use

You may access and use the Website for lawful purposes only, to learn about our services and products and to communicate with us in good faith.

4.2 Prohibited use

You agree not to:

• Use the Website in any way that violates applicable law or regulation;
• Attempt to gain unauthorised access to the Website, its servers, or any connected systems;
• Introduce viruses, malware, or other harmful code, or interfere with the proper functioning of the Website;
• Copy, reproduce, scrape, or republish Content except as expressly permitted; or
• Use the Website to transmit unsolicited communications or to impersonate any person or entity.

5. Intellectual Property

All Content on the Website, including the Hanooot name, the names Raqm and Harrir, logos, trademarks, designs, text, and software, is owned by or licensed to Hanooot and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable right to view and use the Website for your own informational purposes. No other rights are granted, and you may not use any of our trademarks or Content without our prior written consent.

6. No Warranty; Accuracy of Information

The Website and its Content are provided on an “as is” and “as available” basis. While we strive to keep information accurate and current, we make no warranties or representations as to the accuracy, completeness, or reliability of any Content. Statistics, dashboards, figures, and product previews shown on the Website (including illustrative data) are provided for demonstration purposes only and do not constitute a commitment, offer, or guarantee of results.

7. Products and Demonstrations

References on the Website to our Products, Raqm and Harrir, and to demonstrations or trials, are for information only. Access to and use of those Products are subject to their own separate terms of service. Submitting an inquiry or requesting a demonstration does not create any contract or obligation on either party until a separate written agreement is signed.

8. Third-Party Links

The Website may contain links to third-party websites, platforms, and application stores, including ra8m.com, harrir.iq, and the Apple App Store and Google Play. These links are provided for convenience only. We do not control and are not responsible for the content, policies, or practices of any third-party website or service, and your use of them is at your own risk.

9. Inquiries and Communications

When you contact us through the Website, you are responsible for ensuring the information you provide is accurate. We may use your contact details to respond to your inquiry as described in our Privacy Policy. Submitting a form does not guarantee a response within any particular timeframe and does not create a binding relationship.

10. Limitation of Liability

To the maximum extent permitted by applicable Iraqi law, Hanooot, its directors, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, business, or goodwill, arising out of or in connection with your access to or use of (or inability to use) the Website or any Content, whether based on contract, tort, or any other legal theory.

11. Indemnification

You agree to indemnify and hold harmless Hanooot and its team from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your misuse of the Website or your breach of these Terms.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process information. By using the Website, you acknowledge that you have read the Privacy Policy. See www.hanooot.com.

13. Changes to the Website and These Terms

We may modify, suspend, or discontinue any part of the Website at any time without notice. We may also update these Terms from time to time. The revised Terms will be posted on the Website with an updated effective date, and your continued use of the Website after such changes constitutes acceptance of the revised Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Iraq. Any dispute arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the competent courts of Baghdad, Iraq.

15. Severability and Entire Agreement

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Hanooot regarding your use of the Website.